While it may not seem like an earth-shattering improvement, today we took a big step in improving our Customer Service today! Today we installed some new software in our office called “Dentforms;” what this software allows us to do, starting NOW, is to become almost a PAPERLESS dental office.
Now, you’re probably thinking, “So what does that mean to me,” right?
Here’s what it means:
- We can keep our fees lower because of cost savings – no more super-expensive laser ink cartridges, no more reams of paper, etc etc etc. While small at first, these will add up!
- We can really speed up the amount of time needed to put all of your information into our main patient software, which means less waiting time!
- You can now complete all the New Patient “Paperwork” ONLINE, BEFORE you ever set foot in our door. Before you could download our forms, complete them, and bring them into our office, but it’s so easy to forget the forms on your desk or counter. No more forgetting! This will include your Medical/Dental History, any Questionnaires (such as our TMJ/Headache Questionnaire), and even information on your dental insurance so that we can verify it all before we even meet. Talk about HUGE time savings, and a real convenience to you!
- We even get to be an evironmentally GREEN dental office by using practically no paper and ink. How many dental offices in Charlotte NC can claim that? 🙂